JKN Electrical Limited is committed to protecting your privacy and handling personal information safely and responsibly. This policy describes information collected when you use jknelectrical.com or make an enquiry.
By using the website, you consent to the collection and use of personal information as described below.
The definition of personal data
Personal data means any data that relates to an identifiable person who can be directly or indirectly identified from that data. By providing your personal data, you agree that we can use it in accordance with this policy.
Who we are
JKN Electrical is an electrical company based in Hertfordshire, incorporated in England and Wales with company registration number 12686670.
How we collect information
We collect information when you fill out a form, contact us, browse our website, leave feedback or a review, or opt in to marketing materials.
The information we collect
We may collect your name, address, telephone or mobile number, email address, company, messages, comments, feedback, marketing preferences and information relevant to customer surveys or offers. We also collect device information through cookies.
What we do with the information
We use information for internal record keeping, service emails such as estimates and booking confirmations, improvement of products and services, consented marketing communications, and website customisation.
Your legal rights
Under the Data Protection Act 2018 you may have rights of access, rectification, erasure, restriction of processing and data portability. You are not required to pay to exercise these rights and we aim to respond within one month.
Disclosure of personal data
We may share personal data with subcontractors or third parties involved in the sale, transfer or merger of parts of the business. Third parties must respect the security of your data and may process it only for specified purposes and in accordance with our instructions.
Parties using personal data
JKN Electrical uses data as described in this policy. Google may use data in connection with Google Ads under its own privacy policy. Analytics platforms, advertising agencies or marketing partners may process data on our behalf and must follow applicable privacy laws and our instructions.
How and where we store data
Information collected from website users is owned by JKN Electrical. We retain personal data only for as long as permitted and needed for the purposes described in this policy.
Security
We use suitable physical, electronic and managerial procedures designed to safeguard and secure information collected online and prevent unauthorised access or disclosure.
Cookies
Cookies are small files placed on a device to help analyse traffic and tailor a website to a user. They may collect device type, operating system, IP address, browser information, access times, settings, referring addresses and approximate location.
How we use cookies
We may use cookies for essential functionality, performance, traffic analysis, action logging, user identification and advertising. Google Analytics may generate statistical information about use of the website. You can block or restrict cookies in your browser settings, although some functionality may be affected.
Google Ads
Data may be used for ad personalisation and cookies may be used for personalised and non-personalised advertising, subject to your choices and Google’s policies.
Links to other websites
Third-party links, plugins and applications are outside our control. Other sites are not governed by this privacy statement, so please review their own privacy information.
Controlling your information
You may change marketing preferences, request a copy or correction of information, withdraw consent or request deletion by emailing info@jknelectrical.com. We do not sell, distribute or lease personal information unless we have permission or are required by law.
Changes to this statement
We may update this page from time to time. Please check it periodically. This policy is effective from 27 June 2023.
Contact information
For questions, requests or a copy of the personal information we hold, email info@jknelectrical.com.